Overview

Refund Policy

At numismaticsuppliers.com, we strive to ensure your satisfaction with every purchase. However, we understand that occasionally situations may arise where you may need to request a refund. Please review our refund policy below:

1. Eligibility for Refunds:
   • Refunds are available for products or services that meet the following criteria:
     • The product or service was purchased directly from numismaticsuppliers.com.
     • The request for a refund is made within 15 days of the original purchase date.
     • The product or service is unused, undamaged, and in its original packaging (if applicable).
     • All refound will apply a 70% restocking fee.
2. Non-Refundable Items:
   • Certain products or services may not be eligible for a refund. These include, but are not limited to:
     • Downloadable software or digital products once they have been accessed or downloaded.
     • Customized or personalized items.
     • Services that have already been rendered.
     • Some coins or bills.
3. Refund Process:
   • To request a refund, please contact our customer service team at [email protected]. Please provide your order number and reason for the refund request.
   • Once your request is received, we will assess it and notify you of the approval or rejection of your refund.
   • If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 7 days.
4. Late or Missing Refunds:
   • If you haven’t received a refund yet, first check your bank account again.
   • Then contact your credit card company, as it may take some time before your refund is officially posted.
   • If you’ve done all of this and you still have not received your refund, please contact us at [insert contact details].
5. Exchanges:
   • We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at numismaticsuppliers.com and we will send you de addres to send tue items.
6. Shipping:
7. • You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
8. Changes to this Policy:
   • We reserve the right to modify this refund policy at any time. Any changes will be effective immediately upon posting the updated policy on our website.

By making a purchase with numismaticsuppliers.com, you acknowledge and agree to abide by this refund policy.

If you have any questions about our refund policy, please contact us at [email protected].